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CollectSmart debt collection software offers you amazing features like


With CollectSmart debt collection software, you will experience the best Digitized field collections process. With CollectSmart your team will notice an increase in collection efficiency, and you shall certainly experience a decrease in the cost of your collection process! With CollectSmart debt collection software, you can easily improve productivity and maintain the history of collections!

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Live tracking of collection Agent Activities

You can track the daily activities of your Field Officers in a single click!

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Dashboard

You can see the data containing allocation, resolved cases, unresolved cases, payment collected, and performance percentage!

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Projected Journey plan

Your Filed Officers can easily set, edit, and action their daily projected journey plans!

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GPS tracking of collector activities

Managers can track all the activities actioned by the Field Officers!

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Reports

Get reports generated automatically right on your phone or PC!

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Access Customer Details

You can access customer data like name, address, contact number, outstanding amount, etc.

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Track and update follow up

Easily track and update customer's follow-ups using your phone or PC!

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Google maps integration for visit routing

Google Maps support for fetching the accurate visit location!

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Update additional documents and details

Upload additional documents from your device to CollectSmart in a single click!

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Allocation of data to collection Agent quickly

Easily allocate data for the collection agents to let them see and action all the PJPs!

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Call recording

Record all calls made to the customers!

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Automatic data sync with your banking system

CollectSmart syncs the collection data automatically to your banking system to keep the data safe and secure!

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Automatic email MIS reporting to Manager, Regional Head, and National Head daily

CollectSmart captures your FO movements for the Managers to get all the necessary updates of their collection/work activities.

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Reminder notifications to Manager, Collection Agents for collection

CollectSmart never lets you miss any collection activities. Hence, it sends reminders to the managers and the collection agents about all the collection related movements!

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User usage statistics

Managers can add inputs for their teams in the system to have better connectivity in the daily teamwork!

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Comments on PJP by collection Agent and Managers

Managers and collection agents can add additional comments regarding the actioned PJPs!

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Highly secure

CollectSmart is a highly secured web and mobile-based application that is effective to intensify the team performance along with keeping all the data 100% secure.

More Additional And Important Features of CollectSmart

  • 1. Tracking collection agent location while updating the status
  • 2. Reminder to collection Agent 30 minutes before the meeting
  • 3. Alert to the Manager if updating the status of meeting 2 KM far from the customer location
  • 4. Team activity report to the manager at every one hour
  • 5. Team-wise / Location Wise report to Managers/Regional Head/National Head on daily close of the day
  • 6. Sync your data automatically with CollectSmart, so that every team member will be updated
  • 7. Automatic daily MIS report to the Supervisor, Manager, Regional Manager, National Manager.
  • 8. Notifications to Manager if the pick-up/meeting not done by the Agent on the scheduled time